How to make sure that an automatic WhatsApp notification is sent to the contact?

-You will need to create an ongoing campaign on Interakt, where the trigger is set on the event which is given in this form. -You will be able to select the particular event in the campaign only after the integration is live. -After setting the campaign live on Interakt, whenever a new row is added in your Google Sheet, the notification will be automatically sent to the customer.

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How to integrate Google Sheets with Interakt?

Q: How to integrate Google Sheets with Interakt?

Step 1: Simply create a Google sheet with these mandatory columns. Step 2: Include columns for extra info of the contact like email ID, City etc. is always recommended. The column titles in this sheet should NOT contain any spaces. Step 3: Think of a name for the event upon which a contact or a row is added in the sheet like, order placed, appointment booked, sign-up completed, etc. Step 4: Give the event in the Google form. In the Google Sheets, include columns for more details of the event that has happened. Like, for an order placed event there would be columns like order number, order value etc. Step 5: Add integrations@interakt.ai as an editor in the Google sheets. Step 6: In the Google form, give your name, email ID, company name and Google Sheets Link. Also, mention what other things apart from ID, name, phone number and country code you’ve included in the sheet for the contact. Step 7: Go to Interakt’s developer settings and copy your secret key and paste it in the form.

October 10, 2022

APIs & Integrations

As a business, you might be using Google Sheets to record certain customer-specific events like new orders, bookings, appointments, etc.

You might also need to send out automatic WhatsApp messages to your customers as soon as the record gets created in the sheet. The best part is, you can now do it very easily via Interakt.

Steps to integrate Google Sheets with Interakt’s WhatsApp

1. Login to your gmail account go to Google Sheets

2. Click on Extensions -> Get Add-ons

3. Search Interakt on the Extensions

4. Tap on the ‘WhatsApp sender- Jio Haptik Technologies Ltd’

5. Install ‘WhatsApp Sender’ on the specified sheet.

6. Once you’ve downloaded the Interakt App click on ‘Configure Account’

7. Proceed by clicking on ‘Next’.

8. Copy API Key from your Interakt account -> Developer Settings

9. Once you’ve connected it to your Interakt account, add details of the sheet required to connect.

10. Once done you’ll receive this message ‘Your Integration is Live!’ and the name of the event synced with your Interakt account will be shown.

11. Now as you start adding contacts it will initiate creating records on your WhatsApp Business Account shown in the right hand side of the below screenshot.