At Interakt, the security of our platform and the protection of our customers’ data are of utmost importance. To ensure that we maintain the highest standards of security, we are excited to introduce new password policy designed to safeguard your account and information.
What’s Changing?
Starting from 30th July 2024, all passwords set on Interakt will automatically expire every 60 days. This new policy is part of our commitment to providing a secure environment for your business activities and customer interactions.
Why Are We Implementing This Change?
Regularly updating passwords is a fundamental practice in maintaining robust cybersecurity. By requiring password changes every 60 days, we can:
- Minimize the Risk of Unauthorized Access: Regular password updates reduce the risk of unauthorized access to your account by limiting the potential exposure of passwords.
- Enhance Overall Security: Frequent password changes help to ensure that even if a password is compromised, it cannot be used for an extended period.
- Protect Customer Data: As a platform that handles sensitive customer information, it is our responsibility to implement security measures that protect your data from potential threats.
What Do You Need to Do?
To comply with the new password policy, you will need to:
- Change Your Password Regularly: Every 60 days, you will be automatically logged out of your account and when you try to login again, you’ll be prompted to check your email for a Reset Password link. Simply click on the Reset Password button.
- Choose Strong Passwords: When setting a new password, ensure it is strong and unique. A strong password typically includes a combination of uppercase and lowercase letters, numbers, and special characters.
- Avoid Reusing Old Passwords: For enhanced security, refrain from reusing passwords you have used previously on Interakt or any other platform.
How to Change Your Password Manually
Changing your password manually is a quick and straightforward process. Follow these steps:
- Visit Interakt’s login page https://app.interakt.ai/login
- Click on the “Click here to reset” button under Forgot password?
- Enter your registered email address
- You’ll receive an email with a Reset Password button
- Click on the Reset Password button and then set your new password
Need Help?
If you have any questions or encounter any issues while updating your password, our support team is here to assist you. Please reach out to us via email on [email protected], and we will be happy to help.
Your Security, Our Priority
At Interakt, we are committed to continuously improving our security measures to provide you with a safe and secure platform. We appreciate your cooperation in implementing this new password policy and your dedication to protecting your account and customer data.
Thank you for being a valued Interakt user.
