At Interakt, we understand how valuable your time is. That’s why we’re excited to launch Personal Concierge – a premium support add-on designed to offer our valued customers faster, more personalized assistance.
Whether you’re running a growing startup or managing a fast-scaling business, having the right support at the right time can make all the difference. With Personal Concierge, you get dedicated attention, quicker resolutions, and hands-on help to keep your business moving forward, without missing a beat.
What is the Personal Concierge Add-on?
Personal Concierge is a paid support add-on that provides white-glove service to businesses looking for premium support on top of their existing plan. This feature ensures that your queries and issues are addressed with utmost priority.
Who is it for?
This add-on is available to all customers on the SMB Starter, Growth, and Advanced plans who are looking for:
-Faster support turnaround
-Hands-on guidance
-Quicker resolution of technical issues
Personal Concierge Pricing
– ₹2,499 per month (recurring)
-Please note: This fee is non-refundable
What’s Included in the Personal Concierge Add-On?
Here’s everything you get when you activate the Personal Concierge add-on:
Priority WhatsApp Support
-Get a first response within just 15 minutes during business hours.
-Your queries are prioritized, so you don’t have to wait long for help.
Up to 3 Training/Support Sessions
-Schedule up to three 30-minute sessions per month.
-Sessions can be booked on the same day, depending on availability.
-Use these sessions for onboarding, training, troubleshooting, or strategic guidance.
Technical Issue Resolution
-Bugs or issues requiring developer involvement are resolved within 24 business hours.
-Stay informed with timely updates and resolution tracking.
Dedicated Support Availability
-Access to support via WhatsApp and call.
-Available Monday to Friday, 10 AM to 7 PM.
Personal Concierge Add-on Terms
-The add-on is billed on a monthly recurring basis.
-The ₹2,499 fee is non-refundable, irrespective of usage.
-Add-on benefits are applicable only during the active subscription period.
Support sessions do not carry over to the next month if unused.
Why Upgrade to Personal Concierge?
By subscribing to Personal Concierge, you’re not just upgrading your support—you’re investing in peace of mind. This is ideal for:
-Businesses that rely on real-time support
-Teams that need expert assistance to move fast
-Users looking for more hands-on guidance and strategic support
