Instant, Personalized Support on WhatsApp & Instagram

Manage high volumes of customer queries, automate FAQs, & improve CSAT – all through a no-code chatbot builder & unified shared inbox

Trusted by 50,000+ Businesses Globally

< 60 Sec

Avg first response time with auto-replies & chatbots

50%

Reduction in agent workload with automated replies

85%

Average CSAT score with centralized communications

2X

Faster query resolution with quick-replies & predefined FAQs

Conversational Support Made Simple

Effortless Customer Support on WhatsApp

Resolve Queries, Build Trust, and Delight Customers Instantly

Smart Auto-Replies & Chatbots

Instantly respond to FAQs with pre-set auto-replies and deploy a no- code chatbot to handle repetitive queries 24/7. Save up to 40% of agent time and reduce response time by 50%

Unified Omnichannel Inbox for All Customer Queries

Effortlessly manage WhatsApp chats, Instagram- DMs/Comments, and RCS conversations from a unified shared team inbox, ensuring seamless collaboration and zero missed messages

Respond Faster with WhatsApp Answer Bot

Automate FAQs and resolve queries instantly with our AI-powered AnswerBot for a seamless customer experience, with easy agent hand-off for extra complex queries

Route Conversations to Right Members

Automate chat assignments based on the availability, expertise, or hierarchy of your teammates for faster responses and efficiency

Agent & Conversation Analytics

Offer an app-like experience to your customers on WhatsApp Flows/Forms. Generate leads, collect feedback, and recommend products—all seamlessly on Interakt

Instant Access to Customer Information

With Shared Team Inbox, you have access to all the customer information in one place. You can organize & access this information via smart cards, labels, & private notes

Unified Platform for All Your Customer Support Needs

Automate FAQs, Track Issues & Boost Customer Satisfaction—all in WhatsApp.Let’s see how it works
No Fluff, Just Real Impact

Interakt vs Traditional CRMs

Interakt Sales CRM Traditional CRMs
Built for WhatsApp ✅ Continuously learns & improve ❌ No, email-first approach
Auto-capture WhatsApp leads ✅ Instantly adds new WhatsApp leads to CRM ❌ Manual entry or third-party integration required
Monitor agent activity on WhatsApp ✅ Track conversations on a single business number ❌ No native WhatsApp tracking
Automated WhatsApp notifications & chatbot ✅ Pre-set auto-replies & follow-ups workflows ⚠️ Requires custom workflows
Pipeline & deal tracking ✅ Kanban-style pipeline view ✅ Available but built for email-based
WhatsApp commerce & payments ✅ Share catalogs & collect payments inside WhatsApp ❌ Not natively supported
Pricing model ✅ Pay per agent, unlimited leads ❌ Pay per contact, expensive as you scale

Smarter Conversations . Happier Customers . Faster Resolutions

Retain Customers

Resolve queries quickly and accurately to reduce churn and boost loyalty

Boost Efficiency

Free up agent time by automating FAQs and repetitive queries instantly

Improve Satisfaction

Deliver timely, personalized support that keeps customers happy and coming back

Drive Conversions

Support agents can recommend products, share catalogs, and close sales in-chat

Unifying Your Processes with 60+ Plug & Play integrations


Connect Interakt with Meta Ads, Google Sheets, CRM tools, eCommerce platforms, payment gateways & more to to streamline your support operations.
Explore all integrations →

What our clients have to say

"We were able to increase our revenue from the first Diwali to the second Diwali to approximately 4× of what we did and we couldn’t have done this without the help of Interakt."


Yash Bhanage

Co-founder

"₹3.5L Revenue from WhatsApp campaigns in 3 months 15X Returns on campaign spend (ROAS) Interakt helped us unlock a new growth channel for our business. The impact has been extraordinary, driving a high revenue using WhatsApp."


Vidushi Vijayvergiya

Founder & CEO

"30% higher retention rate in the last 6 months 20% of business revenue is from WhatsApp alone "With Interakt, WhatsApp became more than just a chat platform—it turned into a powerful sales and retention channel, driving seamless customer engagement and business growth."


Apaar Gupta

Founder

"60% reduction in Cart Abandonment 15% increase in sales month-over-month “Since Interakt our cart abandonment is almost nil. Every day we find orders in the abandoned carts, we hit at it and we get conversions. We get real-time sales from there”


Manorath Dhillon

CEO

Still Have Questions? We’ve Got Answers

What is customer service software?
Customer service software helps businesses manage customer inquiries, provide support, and track interactions across multiple channels.
Top customer support tools include Interakt, Zendesk, Freshdesk, Help Scout, and LiveAgent for managing customer queries.
Yes, customer support software like Interakt allows multiple agents to manage conversations efficiently.