Interakt lets you connect your number to WhatsApp Business APIs that allow you to interact with your customers for customer support, send promotional campaigns, connect your online store to automate transactional notifications, and much more. Having your number enables your brand identity and lets you market your number in the right places on your website, social media channels, and more.
Having said that, we do realize that you might not be ready to connect your number right away, hence we’ve built a sandbox (aka ‘test’) mode for you to experience Interakt’s full range of features and functionalities without the hassle of connecting your number first.
What is Sandbox mode and how does it work?
Once you sign up on Interakt, as part of the 14-day free trial, we activate the sandbox mode for you. As part of sandbox mode, you’re assigned
• A temporary WhatsApp Business number
• A sandbox code
You can scan the QR code and send the pre-filled message (which includes your sandbox code) to send your first message and test Interakt’s Shared-team Inbox. You can also explore campaigns, templates, auto-replies etc.
We assign a temporary WhatsApp Business number to you so that you don’t need to connect your number before you get to fully understand Interakt’s feature capabilities. The sandbox code is a unique code assigned to you that helps identify your Interakt account while anyone chats using their personal WhatsApp number with the temporary WhatsApp Business number assigned to you.
What can you do with the Sandbox mode?
Sandbox mode is the first stage of the 14-day trial period where you can experience the Interakt platform with certain restrictions:
• You can chat with up to 2 unique users per day
• You can send up to 2 notifications per day
• You can upload 2 contacts
• You can upload catalog via CSV but can’t sync your Shopify or Facebook catalogs
• You can enable Out-of-office messages for only 2 days
• Set up delayed & welcome messages
• You can send WhatsApp templates to 2 unique users, however, can’t create new ones. You can use our template library.
• You cannot set up any integrations
• Set up Workflows, Custo Auto Replies & use AnswerBot
• You can preview the Chat Widget, and how it will look on your website, but can’t customize the message. Or use it to start a conversation with customers.
How to remove Sandbox mode restrictions?
To remove these sandbox mode restrictions, please connect your number which allows unverified businesses to respond to unlimited user-initiated conversations and send business-initiated conversations to 50 unique customers in a 24-hour rolling period. Once you complete your Facebook business verification after connecting your number, your 14-day free trial period will unlock & you get access to unlimited business-initiated conversations as per your messaging tier and you can access all the feature that Interakt has to offer.
