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Resolution Steps for Errors while Connecting Number

While going through the process of connecting a number for your WhatsApp API account, you might face different errors. Meta has provided a list of such errors here with potential solution steps. For some of the most frequently occurring errors, we have listed below more detailed solution steps: 1. You have already linked the maximum […]

All about WhatsApp Messaging Limit

The number connected to your WhatsApp Business API account is subject to some messaging limits, as defined by WhatsApp. Meaning of WhatsApp Messaging Limit: Messaging limit means the maximum number of business-initiated conversations, which you can initiate using your phone number in a rolling 24-hour period. Note: A business-initiated conversation begins when the first ‘template […]

Understanding WhatsApp Wallet Deduction Mechanism

To send out WhatsApp messages from TallyPrime, you will first need to set up your WhatsApp API number. Next, you need to reach out to your Tally partner to get your subscription activated. Upon activation of subscription, you will get some starting ‘wallet balance’ in your Interakt account. Typically, if you have purchased a 12 […]

How to change information shown in your WhatsApp Profile?

To change the information shown in your WhatsApp Profile, click ‘Manage WhatsApp Profile’ on the left navigation panel (as shown below). Alternatively, you can directly go to https://app.interakt.ai/settings/signup-business. The following information can be changed in your WhatsApp profile: • Business Logo • Business Description • Business Category • Business Address • Business Email Address • […]

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